​List file recovery of cloned backups on Windows

Last Updated: Mar 03, 2015 01:18PM CET
List file recovery of cloned backups on Windows
NovaBACKUP DataCenter
Last Updated: Aug 28, 2013 10:31AM PDT
Due to a bug in Hiback version 08.05.01 the list file recovery of cloned backups on Windows fails. Following process describes a workaroud for this problem.
 
1. Search the timestamp of the backup in GUI->Reporting->[MarkBackup]->[Open tab"Details"->HIBACK_STAMP] (Copy the value)
 
2. In this view you also find the name of the LIST_FILE (needed later on)
 
3. Open a DOS Box on the backup server, change directory to Hiback\log and issue following command:
findstr "value of timestamp, e.g. 001122334455" svc.log
The command shows one line with all informations for the clone, example output
 
HH-DATA2,NT,F8.5.0,001318356089,10/11/2011,SVC,$suse64*al|DAYB.9001|12116,AL,%4hsus16aaitqhl91.ind,0,NOR,suse64(12116),NONE,DAYB.9001,28:19332:0,14,14,0,0,62998,0,00:00:00,0.0,/odin/overland/disc.0002/1110110.SV,0
 
The bold field elements show the clone devive and the starting volume number.
 
4. Change to the parent directory in the DOS-Box (Hiback directory). Issue following command
Hiback.exe -cross *
with following settings
WHICH FILESET ? $stamp= "value of timestamp, e.g. 001122334455 (no ticks)"
FUNCTION ? ci
DEVICE ? "The name of the clne device from svc.log (no ticks)","starting volume number from svc.lg (no ticks)"
 
5. the listfile will be created in a temp directory, Hiback tells you where.
 
6. the listfile must be copied into the clients Hiback\list directory using the name found in item 2.
 
7. start GUI restore .
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete